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6 November 2019 - WEDNESDAY - ARRIVAL DAY

19:00 - 21:00

Welcome drink / Get together

7 November 2019 - THURSDAY - DAY 1

8:30 - 9:30

Registration

9:30 - 10:00

Welcome speeches / Conference opening - (3 x 10 min)

10:00 - 10:30 Keynote 1

Nigel Morgan: VUCA challenges

10:30 - 11:00 Keynote 2

Paulene J. Sheldon: New economics for tourism in the VUCA world

11:00 - 11:30

Coffee break 1

11:30 - 13:00 Parallel session

Renata Tomljenović: Tourism – a driver of social change?

Sebastian Filep: Tourism and love: new directions

Dilek Acar: Transformative travel experience as a single woman

Matea Hanžek , Lucija Mihaljević: Student study abroad destination branding in the VUCA world: the case of Croatia

Cláudia Helena Henriques, Manuela Guerreiro and Júlio Mendes: Cultural and Creative Tourism: The Case of ‘Celebrations’ in the Algarve Region

Noni Kusumaningrum, Djoko Wijono: Organic spatial planning in utilizing Breksi Cliff in Sambirejo for tourism activities

Alegra Baumann: Overtourism: The impact of cruise tourism on technical urban infrastructure systems in Dubrovnik

Neda Telišman Košuta, Neven Ivandić: Tourism and spatial identities: Policy implications

Jasenka Kranjčević: Planned rural settlements in the function of rural tourism development and spatial regeneration

Mkateko Nkuna: The impact of digitalization on tourism marketing: A case of the Republic of South Africa

Ricardi S. Adnan: Social media create benefit and challenge on tourism side, a case study of tourist area in Indonesia

Ilma Aulia Zaim, Dimitrios Stylidis, Konstantinos Andriotis, Anthony Thickett: Social media as tourism information source: Understanding Indonesian millenials

Petra Barišić, Darko Prebežac, Mirela Kljajić – Dervić: Importance of traditional and social media in tourist destination choice – the case of Croatia

Helen Cripps: The Peasants are revolting? Online conversations about the impact of Game of Thrones on Dubrovnik

Anneli Haabu, Tatjana Koor, Tiina Viin: Development opportunities for destination marketing and management organizations: The case of Estonia

Belén Rodríguez Cánovas, Ester Martin-Caro: Latin-Asian based brand equity for Spain as a tourism destination

Jadranka Gojtanić, Doris Peručić: Developing a competitive wellness tourism destination, the case of Istrian County

Marietta Fragkogianni: Conceptualising the role of destination branding in transformative travel during financial crisis

Vasil Marinov, Mariana Assenova, Vera Nikolova, Elena Petkova, Radenka Mitova, Atanas Kazakov, Chayana Istatkova: Typology of cultural heritage attractions in Bulgaria – Theoretical and management implications

Ksenija Tokić, Ivo Tokić:  Libraries as New Tourism Resources for Destination Cultural Rebranding

Medéia Veríssimo, Michelle Moraes, Zélia Breda, Alan Guizi, Carlos Costa: Overtourism and tourismphobia: A literature review

Fabian Weber, Sindhuri Ponnapureddy: A DPSIR-analysis of overtourism in destinations under pressure

Patricia Pinto, Hio Kuan Lai, Pedro Pintassilgo: Overtourism- Impacts on residents’quality of life and emotional solidarity

Yulei Guo: The disappearing dogs: How tourism at Fazhan village influences the population of domesticated animal stakeholders

Agustin Ruiz Lanuza: Transformations of the urban landscape caused by tourism, the case of the city of Guanajuato in Mexico

13:00 - 15:00

Lunch I

15:00 - 15:30 Keynote 3

Stanislav Ivanov: The Economics of Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality

15:30 - 17:00 Parallel session

Irma Magaña-Carrillo, Rafael Covarrubias-Ramírez, Ileana Ochoa-Llamas: Comparative analysis of tourism business units in rural communities. Cases of Acatitán and Zacualpan, Colima, Mexico

Rajeev Kumar ‘Ranjan’, Aditya Gautam: The relationship between politics and sustainable tourism: An Indian case

Flemming Sørensen, Jens Friis Jensen: Tourism entrepreneurship as practice

Stjepan Srhoj, Vanja Vitezić, Janette Walde: Should public subsidies stimulate service quality in small tourism firms?

Imran Shafique: Ethical leadership and service innovative behavior link in tourism industry: A moderated mediation analysis

Esperanza Suárez, Lourdes Susaeta, Frank Babinger: The organization of HR department in a cruise ship company: Duties, responsibilities and challenges

Nataša Slavić, Tomislav Car: Are Croatian smart cities also smart destinations?

Munei Nengovhela, Muganda Ochara: The influence of smart tourism on destination choice: A case of City of Tshwane, South Africa

Daniela Garbin Praničević, Ante Mandić: ICTs in hospitality industry: Importance-Performance analysis of the small and family owned hotels

Krzysztof Borodako, Jadwiga Berbeka, Michał Rudnicki: The technological dimension of innovation orientation in Polish business tourism firms

Sara Melkić, Nevenka Čavlek: The impact of blockchain technology on tourism intermediation

Ioanna Farsari, Eugenio Conti: Negotiating disconnection and connectivity in nature-based tourism experiences

Konstantinos Andriotis: Traveling artists’ roles: The case of Muralists, background and goals

Anna Farmaki, Alexis Saveriades: Women and Airbnb: Insights from female hosts and guests

Maheshvari Naidu: Gendered bodies in tourism: Women as cultural heritage artefacts

Soraia Fernandes Garcês, Margarida Maria Ferreira Diogo Dias Pocinho, Saul Neves de Jesus: Psychological tourist profile: preliminary results of an empirical study

Erika Lourdes González Rosas: Festival Internacional Cervantino sociodemographic visitor’s profile and motivation to assist

Wataru Uehara, Nuttapol Assarut: Foreign food consumption as extraordinary experience: A comparative study on the perceived value of Japanese and Thai consumers

Maria Yamkovaya, Manuel Arcila, Filomena Cardoso Martins, Alfredo Izquierdo: Sustainable development of coastal food services

Rikard Bakan, Dejan Tubić: Agritourism farms as stakeholders of gastronomy tourism experience

Carol Kline, R. Cody Rusher, Kelsey Merreck Wagner: YOLO: What Millennials and Post-Millennials think about eating animals

Snježana Boranić Živoder: Gastronomy in Croatia: Opportunities for transformative tourism development

19:00 - 21:00

Social Programme – City tour

8 November 2019 - FRIDAY - DAY 2

10:00 - 10:30 Keynote 4

Chris Cooper: Tourism at the coast: past, present, future

10:30 - 12:00 Parallel session

Mahfuzuar Rahman Barbhuiya, Devlina Chatterjee: Resilience in tourism of two Indian cities to natural disasters: A case study

Giovanni Tocci: The other side of tourism. Contradictions of tourism and socio-territorial conflicts in the tourist destination of the Yucatán peninsula

Elochukwu A. Nwankwo: Thistle or pop-sock? Domestic transport and travellers safety in Nigeria

Hrvoje Mataković: Crime and tourism in Croatia

Mukondeleli Manuga, Beneah D.O. Odhiambo: The need for work intergrated learning for tourism university graduates to enable sustainable employment

Lourdes Susaeta, Frank Babinger, Natalia Muñoz: Influence of limiting beliefs in employability skills: An analysis for the hospitality sector

Alenka Šuljić Petrc, Krešimir Mikinac: Functional knowledge of foreign languages in hospitality sector in Croatia

Daniela Fantoni Alvares: Tourism innovation and best practices in Brazil and Portugal: Competitiveness and sustainability

Blanka Šimundić, Lidija Petrić, Zvonimir Kuliš: The relationship between destination’s level of T&T competitiveness, socio-economic development and tourism performance – is it so obvious?

Hiromi Kamata: The motivations of Taiwanese repeat visitors to Japan

Antonio Vlahov, Vanja Krajinović: Challenges of private accommodation business in the Republic of Croatia

Medéia Veríssimo , Carlos Costa, Maria de Lourdes Barbosa: Staying or not staying in a hostel, this is the question! Exploring the determinant factors of a hostel-stay beyond the price

Esti Venske: Industry perspectives on contemporary trends in the MICE sector of Cape Town’s tourism industry

Gema Ramírez Guerrero, Javier Garcia Onetti, Manuel Arcila Garrido, Adolfo Chica Ruiz, David Benítez López: Concrete heritage from of 20th century: Ecosystem services approach for its valuing and tourist use. Application in the Zarzuela racecourse

Siyabulela Nyikana, Tembi Tichaawa: Attendees’ perceptions of sport tourism impacts in Cameroon

Sebastian Kaiser-Jovy: Measuring the impacts of medium sized regional sport events – what’s in it for the community and can they contribute to sustainable development of a tourist destination?

Sanda Čorak, Snježana Boranić Živoder: Sport tourism: Is it sustainable and does it contribute to community wellbeing?

12:00 - 12:30

Coffee break 2

12:30 - 14:00 Parallel session

Tullio Romita, Antonella Perri: Residential tourists by chance. The contemporary living of retired from work

Magdeline Malesini Maombe, Ndivhuwo Tshipala, Tondani Madzunye: Expenditure patterns of students at tourists attractions in Vhembe District Municipality

Ingeborg Matečić, Zvjezdana Hendija, Anđela Vuković: A critical analysis of the possibilities to include persons with disabilities in tourism in Croatia

Steve Butts: The bubble saver: An (unintended) example of the use of experience economy to further public health policy and behavioural changes

Lana Brezak, Romana Lekić, Izidora Marković Vukadin: Can volunturism become a chance for development of underdeveloped areas od Croatia?

Damir Krešić, Izidora Marković Vukadin: Tourism for all: Development potentials for inclusive and accessible tourism in Croatia

Rofhiwa Khashane: The local communities’ perceptions on the role and benefits of tourism in the protected areas: A case of the Kruger national park

Syed Asghar Mehdi, Syeeda Khatoon: An enquiry into community capacity for destination building for Himalayan tourism

Marijana Galić, Lejla Dizdarević, Almir Peštek: Factors creating attitudes of population toward ttourism development in Bosnia and Herzegovina

Daniela Soldić Frleta, Dora Smolčić Jurdana: Insights into differences in residents’ attitudes: Tourism impacts and support for future development

Tomislav Klarin, Božena Krce Miočić, Gabrijela Vidić: Residents’ attitudes towards the impacts of tourism: Case from Croatian urban destinations

Omar Jawabreh: Mutual impact between tourism and the host community: A case study Aqaba Special Economic Zone (ASEZA)

Ana Portolan, Monika Olivari: The service quality satisfaction in peer-to-peer (P2P) accommodation facilities: The case of Dubrovnik

Sarah Schaefer, Manuela Guerreiro, Júlio Mendes, Eugénia Ferreira: Tourism destination attractiveness: Perspectives of tourists and residents about the Algarve

Ivana Pavlić, Barbara Puh, Ljubica Mišković: The perception of travellers and the World heritage site image

Silvija Vitner Marković, Tihana Cegur Radović, Ivana Varičak: Environmental attitudes and behavior of the visitors of Karlovac Spring Promenades

Hrvoje Carić, Ana Perišić: Visitor perception of National park Krka

Ivonne Andrea Sánchez Hernández: Exploring indicators effectivity to communicate sustainability at accommodations sustainability reports

Nevenka Čavlek, Vanja Krajinović, Antonio Vlahov: Evolution of tour operators’ sustainable practices: From neglecting responsibility towards embracing policies

Kristina Brščić, Luis Prats Planaguma, Antonio Raschi, Valentina Marchi, Tina Šugar, Katarina Lovrečić, Danijela Poljuha: Can indicators for sustainable tourism improve tourism planning on the coastal destinations? – Empirical evidence from Catalonia, Istrian Region and Tuscany Region

Kristina Bučar, Derek Van Rheenen, Zvjezdana Hendija: The Jungle of Ecolabels in tourism practice and theory

Zoran Klarić, Zrinka Marušić, Izidora Marković Vukadin: Carrying Capacity as a tool for adressing Overtourism

14:00 - 16:00

Lunch II

16:00 - 16:30 Keynote 5

Irena Ateljević: Transforming our (tourism) world: How to walk our sustainability talk?

16:30 - 17:00

Conference closing

20:00 - 24:00

Gala dinner

9 November 2019 - SATURDAY - DAY 3